Testimonials

 

"Dear Jack, I want to personally thank you for the introduction of People First to Kimberly-Clark Professional.  Your enthusiastic approach to leadership development and the awakening of the human spirit is contagious.  We found the entire program to be valuable both in the workplace and at home.

 

We all search for heightened business results, but when within your search you can truly impact and make a difference in the lives of your employees you have accomplished far more than can be reflected on a P&L statement.

 

Since our certification on February 23, 2009 we have launched People First within our Customer Service Organization, our Partnership Products division, our Marketing Services group, and in April to our Administrative Assistant team.  We are capitalizing on our momentum, and seizing the opportunity to reinforce People First® principles every day.

 

I thank you for your time, your talent and for PJ Bouchard.  PJ was instrumental in setting the high energy tone each and every week.  She connected with our team, and through her sincerity and strong conviction to People First, was able to pique the interest and lay the foundation for commitment in our leadership team.  The two of you make quite a dynamic team – and a team that KCP will always celebrate our connection to."
Richard Thorne, Vice President, KCP North America

 

"Readers will relate to the simple truths of People First®®. If you take Jack Lannom's message to heart, it will transform your professional and personal relationships in a significant way."

Ken Blanchard, coauthor of The One Minute Manager® and The One Minute Entrepreneur®

 

"If you are a leader, manager, coach and parent, please read this book. People First®® contains wisdom that will change your life."

Jack Canfield, author of New York Times Bestsellers, Chicken Soup for the Soul® and The Success Principles

 

 

"We found the program to be a growing experience that has improved both our professional and personal lives. We left you with a newfound sense of excitement and enthusiasm which has had a profound impact on our organization. I would strongly recommend the course to any individual or group interested in gaining a competitive edge. I want to thank you again, and sincerely look forward to your continued success."
H. Wayne Huizenga,Chairman, Huizenga Holdings, Inc.

 

"Since you presented your People First® program to our company, we have seen some amazing results.  Our employee retention rates have improved, our earnings have grown and our stock price has more than doubled!  Jack, bottom line, is that Republic is a stronger Company because of you and your team.  I thank you for being a good friend and inspiration for the people of Republic."

Will Flower, Vice President – Communications, Republic Services, Inc.

 

 

"We learned to dig deep within oursleves and, become all we are meant to be and not just getting by in the survival mode."

Jerald L. Wallace, President, J.L. Wallace, Inc.

 

 

"Reading People First® and being at your Breakthrough and Beyond Seminar, combined with our company’s vision to ‘Differentiate ourselves so significantly that we change the industry’ has brought my focus on leadership and culture to our number one priority.  If you want to make a difference, do not miss reading People First® by Jack Lannom."

Ray Southern, Division CEO, Balfour Beatty Construction

 

 

"Your Transformational Learning Seminar was first class. The staff greatly appreciated your knowledge on Leadership Training. The administrative staff felt as if they really learned a great deal. They are 'Charged Up' for the session."
Lynn Abramson, Director of Sales & Marketing, San Diego Chargers

 

 

"Your philosophy of truth, wisdom, and excellence in all things is the basis for meaningful maximization of life and corporate growth."

Bill Foley, President, Vitarich Labs

 

 

"We have seen immediate results in personnel and for myself it was a big wake-up call on how to operate my own business. I thought I had the answers but People First® truly enlightened me to a much better way to conduct business and to truly put People First®. Thank you, Jack, for a life change."

Tony Leeber Sr., President, Cornerstone Kitchens

 

"I whole heartedly endorse your philosophy of honoring, valuing, and celebrating the human spirit as the new economics of the 21st century.  Your message of People First® is so timely for the whole world, in light of the fact that so many are sacrificing ethics for earnings, human life for high profit, and greatness for greed.  People First® is a clarion call to bring the world back to what truly makes every nation wealthy, which is building lives and passing on an enduring legacy of truth in all things, wisdom in all things, and excellence in all things.  Jack, until we get your People First® message, we are doomed to living impoverished lives, both morally and financially."

Olaf Leonard Halvorssen, Knight Commander – Norway; Founder, Director and President of Authentix International

 

 

"Jack Lannom is a transformational leader whose commitment to excellence and achievement is remarkable. He embodies and exudes a passionate 'Will do' spirit that can elevate an organization from the ordinary to the extraordinary. We are fortunate to have experienced his teaching and are forever changed because of it!"

Pete Popovich, VP Beverage Development, KFC/LJS/A&W - PepsiCo Foodservice

 

 

"People First® has made such a difference in our purpose partners, their families and the communities we serve."

Mark McCleary, President, Community Engineering Services, Inc

 

 

"Jack, we received rave reviews from your keynote presentation at our recent franchise convention. You engaged and motivated the audience. Your lessons on focus and the importance of getting focused on people resonated with the audience."

Ben Butler, President, A&W Restaurants/Long John Silvers

 

 

"As a consultant and professional educator in the network marketing industry, I am strongly endorsing People First® as 'required reading' in relationship building to my company clients and network marketing distributor audiences worldwide."

Charles W. King, Prof. of Marketing, University of Illinois at Chicago; Co-Founder / Faculty Administrator Seminar Leader of the UIC Certificate Seminar in Network Marketing; Researcher, Educator, Author and Consultant in Network Marketing.

 

"As you know, it was our goal to create an environment in which teamwork, communication, and self-motivation would become corporate culture ... we can see and feel the difference due to the efforts of your program.  As a result of the philosophies and techniques taught and learned in the classes, our staff improved in all aspects of the program as well as enjoying camaraderie.  We would be happy to recommend the services of Lannom Incorporated to any organization.  Specifically, we want to acknowledge you for your flexibility in designing this course for our particular needs."

Bob Kramm, President – Pro Players Stadium (now Dolphins Stadium)

 

 

"You will also be happy to know that the People First® book and the Leadership Manual are going to be absolutely mastered by this leader.  Each of us is fully conscious of this lifestyle choice."
Scott Smith, Global Solutions Electronics Company

 

 

"I highly recommend Jack’s programs to companies desiring to create a more productive work force, a better forum for communication, and desire to develop a team that focuses on both the goals of the employee while realizing the objective of the company."

David L. Guy, Arvida Corporation

 

 

"I am pleased to report to you that the Mark Group had a record year in which we exceeded our revenue and earnings’ goal. In fact, we doubled our goal. Jack, I would like to thank you personally for your contribution to our success. This year we made an investment in our people. Your program strengthened management’s communication tools, strategic planning knowledge, team building, and helped us to believe in our ability to achieve lofty goals. We accomplished a great deal and we had fun doing so. Again, I thank you for helping me create an environment where the pursuit of excellence is part of the culture. Jack, I appreciate your insight and help."

Michael Tiernam, President and CEO, The Mark Group

 

 

"People First® is a simple yet very powerful book.  A must read for CEOs, executives at all levels, their employees, parents, and kids.  This is a great primer for high school students and college students.  Read it now and apply this simple brilliance.  Thank you Jack! Well done!"

Jeffrey Meshel, author of One Phone Call Away: Secrets of a Master Networker, Chairman of Mercury Capital Corporation, Chairman and Founder of The Strategic Forum

 

 

"People First® gives your heart and mind a path to make change easier and leadership natural.  Jack Lannom artfully combined his unique expertise as a business consultant, martial arts master, and accelerated learning facilitator into an engaging story that can benefit literally anyone who works with people."

Paul R. Schelle, co-founder of Learning Strategies Corporation, author of PhotoReading, and Natural Brilliance

 

 

"Jack, you have summed up success in two tremendous words, 'People First®.' This book is for every profession and age group."

Charles T. Jones, author of Life is Tremendous

 

 

"We’ve enjoyed financial success here over the past years, and we knew it would be tough to top the numbers.  I’m delighted that this year will be our best year ever ... because of your program. Your program not only addresses the needs of our organization, but it has made a personal difference for many.  It is not useless theories and information.  It is readily applicable skills and tools that can make an immediate difference."

Dennis Collins, Sr. Vice President and General Manager, Lincoln Financial Services

 

 

"People First® ... A strong message for every business leader: the most important asset on your balance sheet is your people.  Get your people right and everything else will come right."

Susan Ford Collins & Richard Israel, authors of The Joy of Success and Shifting Gears

 

 

"The material is impressive and quite comprehensive.  I will now always look at how leadership is spelled from a different perspective. The People First® Strategic Leadership Manual will be utilized as we train our future leaders in our organization.  Needless to say, I’m excited to implement this material."

Mark D. Romano, VP of Corporate Training, Teen Challenge International

 

 

"People First® offered a way for our employees to grow, both professionally and personally.  It was our pleasure to provide them with this wonderful opportunity.  It is easy to continuously refer to this as a "program", but People First® is actually a lifestyle change that positively affects all phases of a person’s life.  There was an overwhelming change in our company because of this."

Michael and Carmel Leannah, Eagle Concrete Systems, Inc.

 

 

"Thank you for being so passionate about presenting the best human systems combined with the best business systems.  It will forever make a difference at Community Engineering Services, Inc."

Mark D. McCleary, PE, PSM, Community Engineering Services, Inc.

 

"We owe you a debt of gratitude and we say to you:  We are proud of you, we believe in you, we need you, we thank you, and YES! We pray for your continued success with the book and the program, for we know that they will help to make the world a better place."

Glenn R. Cribbett, Glory Homes

 

 

"What an enjoyable experience having you spend time with the sales and operations leaders in our company. I must admit that I had significant expectations for the seminar and YES, in every area those expectations were exceeded. Thank You! It was rewarding to not just see smiles on our folk's faces, but their eyes were wide and bright, and even more importantly their minds were fully engaged. The creativity and energy in which the message is delivered certainly captured their attention, yet it was your sincerity that drove home putting "People First®" not just that of a wise business process, but a life calling."

Mark Zimora, Vice President of Operations, Paraco Gas

 

 

"Thanks again for your motivational, true to the core affirmation of the human spirit. The back hallways, and inner offices are still charged up, with people ‘testing’ out, half jokingly, "I’m proud you" and "YES" as they pass each other. Our team has a commitment to quality that will turn these reverberations into internalizations. Many thanks, and great future success."

Len Way, Executive Steward, The Ritz-Carlton Naples

 

"After a sales career that spans 43 years I am delighted to say that I found a book that has been a tremendous help not only in my sales career but in my personal life. Your seminars are the best I have ever attended in the last 40+ years. I am so glad that I was able to attend as I am entering the twilight of my career. Believe me you can 'teach old dogs new tricks.' "

Mike McGee, Cornerstone Kitchens

 

 

"The absolute best book written on leadership. I was so taken by the book that I bought 50 copies to give to my employees and had a seminar by Jack himself. We have seen immediate results in personnel and for myself it was a big wakeup call on how to operate my own business. I thought I had the answers but People First® truly enlightened me to a much better way to conduct business and to truly put people first. Thank you Jack for a life change."

Tony Leeber Sr., President, Cornerstone Kitchens

 

 

"As you know, I'm involved in the training industry that impacts many industries. The most successful companies are in a constant state of helping personal growth develop from the owner all the way to the person who started with the company yesterday. I will recommend People First® to every one of my clients and also suggest that they do as I have, and pass it on to every member of their family! People First® is not a 'how to' it's a 'why' for life. I am certain that it will become a classic!"

George Madiou, President, CEO, www.networkmarketingmagazine.com and www.LiveOnlineMeeting.com

 

 

"Congratulations Jack Lannom... and Thank You! for your book. Indeed, People First® is the answer, and like the martial arts master you are, and the story your book tells, you have wonderfully demonstrated the principles and practicals of what it takes to transform our organizations and ourselves by putting People First®. One caution to readers: Many of you will have the tendency to thoroughly enjoy Jack's entertaining read, but miss his point(s). Why? Because it is so simple... too simple. Don't be fooled. Mr. Lannom knows what's so and what he has written works. You can feel it! So, Jack Lannom, 'I am proud of you.' You've written a terrific book that's right on, well done, and a real and lasting contribution. I will read your book again in six months and be amazed how much it's changed. :-)"

John Milton Fogg, author, The Greatest Networker in the World

 

 

"Your passion for your mission, your love for people, and your commitment to truth, wisdom, and excellence is a combination that results in a powerful message which challenges people to step up to the plate of personal responsibility. You have a unique ability to captivate, inspire, and change the lives of people you come into contact with. Never before have I witnessed such a direct and immediate impact on the lives of myself and my colleagues (Purpose Partners®); a testimonial to your talent and effectiveness. I want to let you know that you have made a positive difference in my life, and that of my family. For this I am very grateful."

Louise Booth, Northwestern Mutual Financial Network

 

 

"Jack Lannom has THE system for leadership. Now that I’m "People First® Certified," Jack has given me the tools I need to be a Leader’s Leader in my personal growth, for my family, my professional career and whoever I come in contact with! Jack’s approach to leadership is like no other. The Leader’s Leader understands that true leadership is Truth in ALL things, Wisdom in ALL things, and Excellence in ALL things! Thank you Jack Lannom!"

John A. Dowdy, Northwestern Mutual Financial Network, www.nmfn.com/johndowdy, 239-985-2809

 

 

"Our business environment usually teaches us to deal with things at an organizational level first. Jack reminds us that what is most important is dealing with ourselves first, which will then transfer to our families and organizations and then becomes global. This all relates to truth and excellence, which should be brought to all our businesses."

Glenn Black, Managing Director, Nortwestern Mutual, Fort Myers, Florida

 

 

"Jack Lannom and People First® are right on target with where Leadership needs to go ... now. Leading with a people before profits mentality will lead to greater profits through an outstanding culture of trust by valuing the people that produce the profit. At Riverside Bank, we were delighted to have jack and his team come in and teach us how to lead in a People First® way and it is beginning to pay big dividends for our employees, customers, and our shareholders."

John Moran, President, Riverside Bank of the Gulf Coast

 

 

"I just wanted to give you an update on how your classes and you have changed my life. I want to thank you first of all because every class I attended, you went out of your way to make each one of us feel special. I look at so many things with a different aspect since your training. It has made me realize how we take so many things for granted in life and make so many unfair assumptions. For many years I went through life feeling like I was missing something and now because of you I know what it was. What I was missing was right in my own home, my family. I spent so much time worrying about work and rushing trying to balance everything and everyone, and you made me realize that unless you are happy and balanced at home it will not follow through in business. I think so many of us are trying so hard to be successful that we forget about the major achievements we have already accomplished, and that is our family. I never realized what a leader's role I was playing at home and I never thought about the type of legacy I would leave behind or if I would even leave one at all. I have always tried to be a good person but I really find myself stopping to think before I act and really caring so much more about peoples feelings than I did in the past. I ask myself so many questions now and find myself skimming through the pages of the books you so graciously presented to us to help me find the answers. I just wanted you to know that I feel I am a much more caring and gracious leader now not only at work but definitely at home. Thank you so much, Jack, from the bottom of my heart, for helping me find what I was missing. Please don't ever lose the passion you have for people. I hope you know what a powerful person you are, you really do put People First®. God Bless!"

Darlene Sarmiento, Sales / Service Manager, Riverside Bank

 

 

"I just wanted to let you know how very much I enjoyed 'People First®"!!! I have been through numerous leadership classes in the past 25 years, but this is the first class that addressed all of the things that are truly important in life (both business and personal). I found myself listening to you and hearing many of the same things I have said over the years to my bosses at some of the 'big banks'. Saying those things to them was like talking to a brick wall. It was very refreshing to hear it presented by you with all of your enthusiasm for life. I learned so much more than I ever thought possible. I have used many of the techniques at home with my family, particularly my son, daughter-in-law, and granddaughter.

 

At work I am really trying to use the pyramid daily with my co-workers. I always think those things, but I am really trying to verbalize them everyday. We have really noticed a difference in many of our Purpose Partners® already. I am hoping that we can continue to grow our personal relationships with all of our Purpose Partners® (both internal and external) and make Riverside Bank an even stronger community bank than we already are. We just got the news that we were voted 'Best of the Cape'. Two of our associates were also voted 'Best of the Cape' for financial planner and mortgage originator.

 

Again, thank you for sharing all of your wisdom with us here at Riverside. The world will be a better place if we take all that you have taught us and spread it to everyone we touch daily. Thank you and God bless."

Jacque Sanders,Riverside Bank

 

 

"I think I set out to find a way to open up my heart, but I do not think I achieved that. I am a little closed by nature .... OK, very closed. I don't often open up. The class has, however, made my heart and my mind more aware of my environment and those who live and work in it. I believe my level of sensitivity to others is up significantly, as is my knowledge of how I affect others, as a result of your class. All in all, for me the class was worth it."

Richard Anthony Hull, EVP/Chief Lending Officer, Riverside Bank

 

 

"I enjoyed this course immensely. It offered an opportunity to reflect, not only on my career, but on my personal life, as well. Although I am not in a leadership position with Riverside, I feel that this course enabled me to become a leader for the future. I was able to absorb much of the valuable information that you shared with us and look forward to sharing with others. I appreciate your caring nature and responsiveness."

Erin Casale, Loan Review Assistant, Quality Control Credit Department, Riverside Bank

 

 

"Thanks so much for taking the time to educate and train our team on Leadership skills. I have thoroughly enjoyed the sessions and am sure they will enable us as a team to grow immensely as a family unit first and, secondly as, an organization. Personally, I have learned to make a conscious effort to 'appreciate' the good things people do in our lives and take that home with me and practice this there first on a personal level which allows me to be more of a 'nice' person as well in the workplace.

 

I believe the course has allowed me to be more of a 'positive' thinker and to focus more on the good side of what people have inside them. Thanks, again, Jack for all you have done and the time commitment you have made to us personally and on an organizational level. I APPRECIATE YOU!!!"

Randall Graber, Riverside Bank

 

 

"Concerning what I got from your 'People First® Leadership Class,' I believe everyone walked away with something different. For some it was very intense and personal, for thers it was an increased awareness, and for others still, it was a door to living life differently and with a more positive vigor. For me, I believe I have come away from the experience with a more acute awareness of how I affect others, either positively or negatively. I tend to not see myself as a particular big deal, and therefore haven't paid that much attention to a variety of behaviors, good or bad. Now I see that, no matter how I see myself, others have a perception of me, or at least a perception of what I'm supposed to be. Therefore, I need to pay attention to things I say and do, and to how I manage and lead people. I need to be careful that I don't slight someone by ignoring him/her, that I don't fail to recognize excellent work, that I don't fail to mentor and coach, and that I don't fail to practice what I preach."

Richard Anthony Hull, EVP, Chief Lending Officer, Riverside Bank

 

 

"Dear Jack: It was an awesome pleasure and privilege for our company to participate in your People First® Leadership training program. With the People First® book you brought to light the things that all of us desire to receive from others but fail to do for others. We all desire to be honored and validated with words and actions of encouragement; but oh, how we often fail to do so for others. You have given us a fresh understanding of how important it is to honor one another and speak positively into each other’s lives daily.

The principles for effective leadership that you have taught in the leadership program have given us a firm foundation to build from. Being able to come together as a company of 'Purpose Partners®' to establish our core values and declare our mission has strengthened us in so many ways. Knowing and agreeing on our core values makes the decision process very easy; when we measure things according to those values and decide accordingly, success is guaranteed. This program has given us great continuity while establishing lines of accountability that challenge us to pursue excellence in everything we do.

Jack, you have been successful in communicating real truth to us through your book and leadership program. Thank you for demonstrating to us these principles which produced good fruit within our organization almost immediately. This stuff works because it is the truth, it is wisdom, and it only promotes excellence.

We owe you a debt of gratitude and we say to you: We are proud of you, we believe in you, we need you, we thank you, and YES! We pray for your continued success with the book and the program, for we know that they will help to make this world a better place. With warmest regards."
Glenn R. Cribbett, Glory Homes

 

"On behalf of all the partners and employees of the Collins Companies, I want to thank you for a truly outstanding motivational presentation yesterday. Thanks to you, I know there was a lot of worthwhile 'take home value' and relationship building. I’m sure that given your background and experience, you could sense that we are fortunate to have a group of wonderful, dedicated, and talented people. You very clearly helped us unify our Statement of Values, which I know will be extremely helpful for all of us, both now and in the future. Diane and I particularly enjoyed out time with you on Sunday evening. We look forward to working with you in the future.

E. Tyler Miller, Vice Chairman, Collins Development Company, San Diego, California

 

"This is to thank you again for making our Heartland Conference one of the best yet! Many of our customers have personally congratulated us for giving them such a valuable and enjoyable learning experience. We congratulate you, personally, and add our thanks for working us into your busy schedule to make the Heartland a great educational and networking opportunity. The more than 800 workforce development professionals who came seeking to enhance their own professional excellence had a better experience from your contribution. We all owe you our sincere appreciation. Evaluations from our attendees gave high marks ... some of the best scores at the Conference! Congratulations on a job well done! Thanks again for being a part of the Heartland Conference."
Fred Homan, Heartland Conference Coordinator, US Department of Labor

 

"Thank you very much for speaking to the Job Corps community on Monday, July 16, at the annual Department of Labor/Office of Job Corps Alpha Conference. Your message on celebrating the human spirit and your inspiring words were a valuable contribution to the success of the conference. The time and energy you shared with attendees will be remembered for quite some time!"
Richard C. Trigg, National Director, Office of Job Corps, US Department of Labor

 

"I want to thank you again for arranging Jack Lannom to speak to our National Sales Managers. For the second year in a row, Jack has
captured their imagination and left them with innumerable take-aways to make them better managers and better people. I have heard
all of the nationally known motivation/sales speakers and none compare to the real-world message and presentation that Jack delivers.
Consider me a strong recommendation for Jack."
Richard H. Marriott, Jr., Senior Vice President Sales, MiTek Industries, Inc.

 

"Many felt the ‘power’ of your delivery especially during the connection of self-esteem within ourselves, in relation to our love ones, and our fellow team members. Several had tears in their eyes (as I did) and were inspired to increase their level of customer service and relationships to their family and team members. Thank you from our entire staff for bringing your positive thoughts, energy, and inspiration to the University of Phoenix."
Ronald Hill, Associate Campus Director, University of Phoenix

 

"This is truly the best resource we’ve ever had. Jack renewed my interest and motivated me back to what’s important in the organization--my people. I feel revived again!"
The Executive Committee (TEC) Florida member comments

 

"I was most privileged to participate along with other members of Caterpillar Americas Company in your Learning Styles course. I am grateful to Caterpillar Americas for affording me the opportunity and to you for the most dynamic, thought-provoking, motivating, training I have experience in years. During my twenty-eight year career with the United States army, I was blessed with the best leadership training available anywhere. Beyond that, I was granted countless opportunities to lead and teach in 1980 as an associate professor. I was honored to command at every level from platoon to regiment, and for two of those years was responsible for the leadership training of all lieutenants and captains in the army’s tank/cavalry corps. I related the forgoing only to drive home the point that I have dedicated much of my professional life to training and higher education. Now employed by Caterpillar Americas in the field of performance improvement, I try to stay abreast of new teaching and training methodologies but very seldom run across anything I would consider new or exciting. Not, however, until your Learning Styles course. I am indebted to you, Jack, for opening my eyes and my conscience to a completely new realm of learning and development that I am anxious to explore. Your work holds unimaginable promise to those of us dedicated to maximizing human performance."
Donald N. Elder, Caterpillar Americas Company

 

"Thanks for the opportunity to attend the transformational coaching seminar that you conducted recently for the Greater Miami Chamber of Commerce. Wow! It was truly inspirational, and a personal experience I shall long remember. I also want to extend my deep appreciation for your supercharged, motivational, and dynamic presentation to the 250 Coast Guard Team and our organization. Three electric, non-stop hours with you left our people brimming with a new understanding about the tremendous energy present within themselves, and how to focus it in order to help themselves in the future. Thanks again for the most motivating and enriching presentation I have ever attended."
J.W. Lockwood, Rear Admiral, US Coast Guard

 

"I am pleased to report to you that the Mark Group had a record year in which we exceeded our revenue and earnings’ goal. In fact, we doubled our goal. Jack, I would like to thank you personally for your contribution to our success. I believe your team building efforts were a significant factor in our accomplishments. This year, we made an investment in our people. Your program strengthened management’s communication tools, strategic planning knowledge, team building awareness and helped us to believe in our ability to achieve lofty goals. We accomplished a great deal and we had fun doing so. Again, I thank you for helping me create an environment where the pursuit of excellence is part of the culture. Jack, I appreciate your insight and help."
Michael Tiernam, President and CEO, The Mark Group

 

"In the beginning, there was Jack. Then Jack created teamwork at Mark, Fore & Strike. He provided us with communication skills and a sense of empowerment. Because Jack believes in each of us, we began to believe in each other. Jack Lannom, president of the team- building consulting group, has been working with Mark, Fore & Strike since August to build and strengthen a 'winning team.' Through his expert facilitation skills, our management team has learned memory techniques, communication tools, strategy planning, and how to implement brainstorming ideas. He assisted us in determining our department purposes, drawing our core process maps, and how each of us affects our internal customers. Appropriately, these sessions with Jack have spawned 'Jackisms,' or what some management members coined as becoming 'Lannomized.' Perhaps you have heard a co-worker in the hallway or at the fax machine reciting a phrase such as 'focus, align and congrue.' One can be assured that the employee has not been watching too many late-night infomercials, but has become 'Lannomized,' and is practicing better communication skills."

An article from The Mark Group Employee Newsletter

 

 

"I have received many comments, e-mails, and letters praising the sessions you held on Transformational Coaching. There has been a noticeable difference in attitude and performance among the managers who participated, and their optimism and enthusiasm has proven to be contagious within their branches and departments. The concepts presented were logical and easily understood by every level of supervisor, and the vitality of your presentation kept the adrenalin flowing. You are in high demand for our employee meeting next February, and I will be in touch shortly to reserve the date. Thanks for the effective inspiration."
David M. Strickland, President & CEO, Barnett Bank

 

"The Arvida company engaged Jack Lannom to work with us for a few months in the area of employee motivation and leadership training. The program has allowed management to review their position and how they can manage more effectively through communication and by making each employee feel important. I highly recommend Jack’s programs to companies desiring to create a more productive work force, a better forum for communication, and desire to develop a team that focuses on both the goals of the employee while realizing the objective of the company."
David L. Guy, Arvida Corporation, Heathrow, Florida

 

"Some investments are winners, and then some don’t meet your expectations. Our investment in your management training program has reaped rewards far in excess of what we anticipated. We have always perceived our Company as being 'a significant cut-above' the typical Construction Company. You have vaulted us to new levels of excellences. In just a short time of you working with us, our personnel had a transformation in attitude. There is a renewed excitement and enthusiasm among all levels of management which permeates to the other sectors of our organization. I attribute this to your guidance, patience, and ability to work with people, molding them into a team with common goals and objectives. Personally, I have gained from our relationship. Our investment has 'paid off.' Hopefully, our relationship will be long-lasting. It is with a great deal of pleasure that I highly endorse your program to any company that is interested in being on a 'cutting edge' of their industry and interested in long term survival."
Harry Mursten, President, Mursten Construction Company

 

"On behalf of the students of Florida Atlantic University, Florida International University, and Broward Community College who participated in our 'keys to Success Seminar,' thank you. Your energy and talents empowered the entire room with a greater sense of self-confidence through memory power. I truly believe that those students feel their potential is now unlimited through your dynamic style and message. You also projected your sincere concern for each one of the students to break their old performance mold and expand their knowledge at newer rates. They tasted the systematic approach to recalling and inputting data from the brain and want more. Finally, your joy and enthusiasm for life permeated the audience. Your humor and drama, that I am sure is all part of all 'Jack Lannom presentations,' maintained all ears and eyes on you. It is not only a credit to your training and research, but a gift few possess. Again, thank you for being one of the finest keynote speakers in the world. I personally have been revitalized and enriched by your acquaintance."
Stephen W. Miller, Associate Dean of Student Affairs, Broward Campuses, Florida Atlantic University

 

"Jack Lannom presented a one-day workshop entitled 'Customer Service: The Customer Connection.' The focus of the training was to improve customer service skills. Topics covered included building communication skills for extraordinary customer service; integration of proactive listening skills into communication with customers; new dimensions in customer-centered thinking; developing an outstanding customer service culture; process and people integration; identification of five major patterns of managing conflict; and conflict and stress management. An evaluation form was given to all participants and 80% were returned. The results of the data follow: The highest possible is a 5.0. 5 points for excellent –4 points for Good. All questions were highly rated by the respondents, with all six questions receiving a weighted mean of 4.5 or higher. Rated highest was (4.88) question #3, regarding the instructor’s organization and delivery of the program. The overall rating received a weighted mean of 4.84. The question regarding participant involvement and the usefulness of the program received 4.78."
Ellyn Drotzer, P.R. & D Planner, Broward Employment and Training Administration

 

"When you look up the word motivation in Webster’s unabridged dictionary, you get these kinds of definitions: to impel – to incite – to cause some inner drive, impulse, intention, that causes a person to do something or act in a certain way. At various times in our adult lives, each of us has paid attention – for some reason, when we’re ready to apply a new lesson – or an old one – to our circumstances – to our life experiences. In other words, we’re ready to learn. In the fortunate case of finding Jack Lannom, our Florida group was ready to learn... to walk the talk of change. Jack Lannom came to us at the right time. Of all the speakers we could have had at our annual meeting, no one could have motivated us more. He did touch that inner drive that causes us to act. In my nine years with the company, arranging and offering speaker ideas, Jack created the highest level of enthusiasm I have ever witnessed. Jack went beyond a fleeting hour and a half of inspired messages for us. Just last week, I met with two different division presidents who said they had reviewed his tape of our session three times. Right after our annual meeting, I saw Jack’s words on posters in our company lobbies – and Jack’s words at the tops of stairs. His lessons are lasting. Real. And Welcomed. Jack made an enormous impression on us.

 

I think the best words of support come directly from that tough field. Here are some of their personal responses: 1) I still am energized from the presentation by Jack. It is great to visit with many of my managers who talk about his being a vital part of our best meeting ever. 2) Great presentation at a time when our company needs it. 3) Great meeting. Ever since, I’ve been pointing to the future and doubting my limitations. 4) Everyone (the world) should have an opportunity to learn your outlook on life. Perhaps changes will happen sooner. 5) Thanks, Jack for a great uplifting presentation. Our sales team loved the 5 key points ending with yes! 6) Very energizing. And it hit home. I’m looking forward to part two…and the book. 7) Your seminar—forward, backwards or sideways—was wonderful. Jack, you hooked me. (This next one is very short..but it’s from one of our 'difficult to move' division presidents ... when I saw this response I wanted to frame it.) 8) Great, exciting, a rewarding experience. 9) Leaving a legacy in our personal and business affairs is so important, yet so simple. Your presentation - displayed with great passion – was the key for us to hear this message. (Here’s another short but revealing message to Jack) 10) Thank you and God Bless you. (And the last one to share from the field ...) 11) The compelling, haunting message, which emerges again and again, is that – I am the captain of my ship – I set the course- I alone am responsible for the missing – and I can do it. Thanks. Now, Jimmy Rogers will share one more response with you ... I – too – am still using, and applying techniques and lessons learned from my new coach, Jack Lannom. But here is a response that represents all of us in the Florida Group – It’s a quote that is printed on the back of Jack’s brochure: 'We had the fortune to have Jack Lannom kick off our statewide management meeting.' In less than two hours, I was in front of my team – attempting to break a board with my bare hand – and because Jack Lannom said I could do it. His dynamic, inspirational message filled us with positive energy (chi). And his core messages were repeated by my management team throughout the conference. Would I recommend him to other companies? Without reservation."
Mr. Rogers, Senior Vice President, Waste Management – Florida Group

 

"Your presentation at our Convention in Maui, Hawaii, was the best presentation our group had ever experienced! When we tallied our convention evaluation surveys, on a 7-point scale, you scored a 7.0! Wow!"
Debbie Nadeau, Director, Meeting & Promotion Services, American Bankers Insurance Group

 

"Our meetings are more productive…shorter and more focused. Our decision-making is quicker and clearer. Our planning process is pro
ducing more and better ideas than ever before. We thought we were pretty good communicators...and now we’re even better. We thought we knew the meaning of teamwork…and now we know better. We’ve enjoyed financial success here over the past years, and we knew it would be tough to top the numbers. I’m delighted that this year will be our best year ever…because of your programs. Your program not only addresses the needs of our organization, but it has made a personal difference for many. It is not useless theories and information. It is readily applicable skills and tools that can make an immediate difference."
Dennis Collins, Senior Vice President and General Manager, Jefferson-Pilot Communications Company

 

"Your enthusiasm, energy, and message were a word in season for our leadership team here at Sensormatic. In fact, the very next day as we were wrapping up our session, we included many of your ideas in our go forward strategy. Again, we received considerably more than any of us had anticipated with your presentation. I would be happy to personally recommend any of your presentations to any organization who is looking for focus, team building, and developing their organization to its fullest potential."
Joe Ryan, Vice President, Global Source Tagging, Sensormatic

 

 

"We would like you to know how much we appreciate your efforts in coaching your Quantum Management program. Since we began, we’ve realized some very significant rewards and I’d like to share some of them with you. 1) Improved (more fluent and more meaningful) communications between employees at every level. All of our employees understand their importance as a member of the team. They now have a heightened level of job satisfaction. We, as managers, have a greater awareness of the value of the skills and experience of our employees. 2) Better vendor relationships. We’ve partnered with vendors to create 'win-win' business relationships. Our vendors are now spending their sales time and efforts in more meaningful and productive ways. Rather than making weekly 'courtesy calls,' they now come in monthly and when they do, they provide valuable information at employee seminars. 3) Critical problem solving skillshave enabled us to anticipate and avoid errors. Customers feel an enhanced level of confidence in American National Ltd. Our 'customer connections' have opened doors of communication between us and our customers, and they have expressed their appreciation over and over again. The process has been an exciting one. We understand that Quantum Management is a 'journey.' Thank you for giving us the road map. We look forward to a long and rewarding relationship with Lannom Inc."
L. Gilbert Hall, President, American National Ltd.

 

"I strongly recommend Jack Lannom’s Programs to any organization that wants to remain competitive."
Luis Garcia, Sales and Marketing, The Miami Herald Publishing Company

 

"Just wanted to say a BIG - THANK YOU!!! to Jack for coming to speak for LifeWay today. Our employees loved him and want him to return! Thanks again and many blessings! "
David Hassell, Corporate Events Specialist, LifeWay, Nashville, Tennessee

 

"It hit me on the plane that I was pretty wimpy in my evaluation of the seminar. I know my comments did not reflect how much I enjoyed the two days. The information and materials were excellent and I am excited about their application here at Bohannan Huston. I very much appreciate your modeling excellence throughout the two days. Jack, the only down side was not being able to stay and see you break the bricks! Thanks for the encouragement and support!"
Brian G. Burnet, P.E., President, Bohannan Huston, Albuquerque, New Mexico

 

"The three days of skills training was a unanimous success and exceeded our expectations! You truly delivered the 'promise' and we sincerely appreciate the hard work and excellence you committed to prepare and deliver the program. The sales team is practicing daily and collecting 'jewels' per your suggestions."
Bob Kramm, Vice President, Sales and Marketing, Florida Marlins Baseball Club

 

"I have had great feedback from our sales team after Jack’s presentation.... They thought he was excellent. Jack is one of the best speakers we have ever seen. He was passionate as he demonstrated his Kung Fu principles and his interactive style kept our sales team interested. I would highly recommend him to other organizations."
Mark Manfre, Executive Vice President, Insurance Office of America

 

"I recently attended your Executive Development Seminar and wanted to take a few minutes to thank you for a job well done. I found the concepts and tools that you presented to be both practical and timely. I think you achieved a precise balance between the needs of business and the needs of the associates--the human side. I’ve long felt that to have positive results you need a goal-oriented business plan that is balanced by understanding the sociological and cultural needs of the organization; your workshop accomplished this for me."
R.D. Mize, Allied Signal

 

 

"This past week I attended a seminar delivered by Jack Lannom.  I was extremely impressed with the seminar on many levels. First, there is Jack Lannom himself.  He is energizing, motivating, funny, insightful – a powerful embodiment and mirror of the principles and behaviors he expounds.

 

Second, there is the material itself.  As a former consultant of Human Capital Management, I kept saying, 'Amen...' both externally and internally as Jack spoke about his fundamental philosophy to transform both professional and personal lives. With marvelous language skills – including metaphors such as "leading with a baton" instead of "leading with a bat" -- dynamite presentation skills and incredible interactive demonstrations reflecting his martial arts proficiency, Jack presented a system based on principles and core competencies. 
 

Third, Jack provided practical solutions, easily learned strategies, and quickly internalized visual keys (e.g., "The Pyramid of People Power") to ensure that insights achieved and lessons learned through his presentation can be easily implemented both in one’s workplace and in one’s personal life.  Too often, seminars and presentations have a powerful immediate effect, but no follow-through learning or behavior takes place.  With Jack’s presentation, we participants learned a logical ideology/philosophy plus the strategies/behaviors to implement the system into action.

I am so very thankful to have been a part of Jack’s seminar, and it’s now my goal to read everything he has ever written." 

Anita Moyle, Human Resources Manager 

 

"I just attended another of your sessions from your 'The Leader’s Leader' seminar.... I just wanted to drop you a line and tell you what an honor it is for me to attend your sessions. I have had the distinction of sitting under men and women of greatness in large and small settings in my life. And when I am in the room with you, I feel I am listening to a man of greatness, one that I will see on TV very soon and tell people that I had the privilege and honor to be trained by him personally. I was on the path to being a very sad statistic. I have sat under some of the best teaching on leadership and vision that anyone on the planet could. I have heard a lot of the catch phrases: 'Leaders are readers,' 'You aren’t a success until you have a successor' and so on. The sad part is I have waded out into the depths of my career and slowly grafted to a survivor's mentality. I don’t live the Logos that I was trained to live. I am not the leader that I would want to work for. I have failed to be what I was created to be. That has begun to change since I have started attending your seminar. You have not only rekindled the passion inside of me to be the best leader and example I can be. You have reminded me of the truths of leadership I have learned and forgotten years ago, along with teaching me your insight and wisdom on this crucial topic.

I know that no one man could accomplish everything you are doing right now. And I just wanted to send this email to encourage not only yourself, but also your Purpose Partners® that what you are doing is working and worth it. Not only are you affecting my life, but the lives of my family, and the youth who are the leaders of tomorrow. I am a better man, a better husband, and a better leader because of you and your organizations, commitment to put People First®. Thank you for everything. Living the Dream."
Charles Small

 

 

"Jack, I want to thank you for your great course. I have been to 14 years of college, 500 graduate hours at six different colleges. Never have I been so stimulated to higher levels of achievement and impressed with your multiple ways of presentation. You are truly a man's man and gifted with a wonderful insight. I agree 100% with your philosophy and thank God for your work."
E. W. Williams, II, D. O.

 

 

"The other day I was discussing the Walu boot camp with Jack, which led into my role at JX Enterprises. I have been General Manager of JX Enterprises Peterbilt truck dealership in Madison, WI for 6 years. A few months back I was promoted to a new role in our company as the Corporate Service Leader in addition to being the General Manager of our Madison location. As Corporate Service Leader I'm charged with improving consistency and overall performance at all of the service depts. for JX Enterprises, which includes seven additional locations in two states that employee 150+ people in those depts. Some of my peers have asked me how I do it? My response: 'What I've learned through martial arts training has been a key element in my ability to handle the duties related to my dual role.'"
Herman Goth, General Manager, Peterbilt Wisconsin-Madison, Corporate Service Leader, JX Enterprises

 

 

"The seminar was terrific! Jack is a very motivational and high-energy speaker. That motivation and that energy are--and were--contagious. He fired up the whole room. Of course it not just his style and his sincere enthusiasm that make Jack an effective speaker and trainer. It is also the message. I teach Organizational Ethics in the graduate business school at Lynn University in Boca Raton, and I know something of Ethics and Ethics training. The concept of ethical business practices does not mean only doing things in an honest way; it also means treating people like the human beings that they are. A good portion of what Jack was teaching, values and vision, resonated with me because I understand the value of promoting a culture and a vision of ethical business practices within a company. The enthusiasm for instilling such values seems to come out of Jack's pores. He really does believe and live and breathe what he talks about, and it is apparent as he speaks."
Frederick V. Perry, Vice President and Associate General Counsel Source Interlink Companies, Inc.

 

 

"It was an absolute privilege and honor to be able to attend Jack Lannom's seminar in Huntsville last Saturday. I met Jack a couple of months ago and immediately realized that he truly cared about people and had a passion for helping others to reach their potential in all areas of their lives. Last Saturday was the first time I had the opportunity to see him speak live and he just blew me away! From the moment that Jack starts talking he captures your heart and imagination and people begin to realize that celebrating life, honoring others, and bringing happiness into others' lives is THE RIGHT THING TO DO not just part-time but all of the time! I am really working hard on myself to become an encourager and to compliment others and lift their spirits instead of dragging people down. From now on I am gonna drag people up whether they like it or not! Besides the ocean of smiles that left that room Saturday, Jack also had people scratching their heads in wonder at the mental and physical feats that he displayed that day. In Jack's humble words, 'Yes that is amazing, but what is really amazing is that I can teach you to do it in just a few minutes.' If you were not able to attend last weekend, then don't miss seeing Jack in Hattiesburg on May 14. Thanks Jack, for being a man of integrity and compassion. I am a changed man for the better for knowing you."

Rusty Griffith

 

"Dear Jack, I feel compelled to write and say thank you. Thank you for being my mentor for an afternoon and for believing in me. It is true ordinary people can do extraordinary things. I’m no different than any other human being. When I focus on a goal, I accomplish it; simple to say, harder to do with the complexities of life. You are obviously focused on the right things and are a credible communicator who will make the world a better place. Random acts of kindness, multiplied exponentially will make a difference. Keep dong what you are doing – you are wonderful!"

Cindy Jones

 

 

"Dear Jack, I want to thank you for sharing your knowledge on how to be happier in life, both at home and work. I have always thought of myself as a person who appreciates even the smallest things, but I didn’t even realize that I didn’t show my Thankfulness for them. I have been blessed with 4 children between the ages of 6 and 31 years old. I believe that I have truly instilled the wisdom of 'Yes, I Believe in you, Thank you, I need you and I am Proud of you,' to them. Obviously, my teaching of these necessary "sayings," has impacted their personal lives as my two oldest have imparted that wisdom on my 4 grandsons as this knowledge was passed on to myself and my siblings. I can hear my mother, even now, saying 'Do Unto Others as You’d have done unto you.' If want to be told you are needed, be needed. If you want to be told 'Thank-you', do something thankful. If you want someone to be proud of you, Do something to be Proud of. That is just the way I was brought up. However, I have been somewhat neglectful in carrying this knowledge into my "outside of the home" environment. I do, however, without even thinking about it Thank people for their efforts or knowledge. But I neglect most of the other important encouraging words such as, 'I need you,' 'I am proud of you,' and 'I believe in you.' This is not to say that I don’t feel that way, but it has not been vocalized by me. After attending only 3 of the People First® classes, I now know that Everyone needs to hear those words!

 

Lately, I have been training myself to say these words, and with the knowledge received in the People First® book, the Leadership Manual, and the information received during the classes. In time, these words will become as natural to say as the simple 'Thank you' has been for me. If only everyone, everywhere, could read your book, or attend one of your seminars the entire world would be a nicer and happier place to live. Things would be just how children see the world -- it's fun to go to work! People are really good inside! I want to help people! If I make a mistake, I will learn from it and try again. Thank you is such a small word to say how much People First® has and will have on my journey through life, but I truly do mean it, THANK YOU! Now let’s Celebrate Life!"
Lynda Langhoff, Project Accountant

 

 

"Good afternoon Jack: I was thinking of you this afternoon as I arranged my Certificate of Completion on another wall in the office. I am so proud to know you, and the experience that you gave not only me, but Ray and our company. I cannot begin to tell you the differences I see everywhere now. Even if someone has not had the class, there are those of us that have and it is working for them through all of us. I hope there is another time when I will get the chance to see you so I can thank you in person myself. Thank you for giving us permission to be ourselves."
Sandra Kyser, Project Accountant